Frequently Asked Questions
I DID NOT RECEIVE MY ORDER, WHAT DO I DO NOW?
Please ensure the following criteria are met before placing an order to secure a successful delivery.
- Your Instagram account is set to public.
- You have typed in the correct Instagram username.
- You have not changed your Instagram username before the order’s completion.
- The account or post, still exists and has not been deleted.
- The video follows Instagram’s guidelines and has not been restricted or removed.
- Allow 24 hours for completion of order delivery.
If you have experienced an issue with the delivery of your order, please contact our support team for assistance at
WHY ARE MY FOLLOWERS DROPPING?
Occasionally Instagram will delete accounts that users mark as spam. This causes follower counts to drop all across Instagram. Sometimes it impacts our customers, sometimes it doesn’t. If you experience drops within first 30 days of your purchase, we will happily refill your followers in accordance with our free refill policy.
I NO LONGER WANT THE FOLLOWERS I PURCHASED, CAN THEY BE REMOVED?
All followers delivered are real from genuine Instagram accounts. Due to this benefit our team cannot transfer or remove followers once they are delivered.
As the Instagram account owner, you may remove selected followers from your follower list by blocking each individual user.
HOW DO I STOP FOLLOWER REPLENISHMENT?
If you no longer wish to receive replenishment to your account, simply let us know by emailing our team at
HOW OFTEN DOES REPLENISHMENT OCCUR?
Replenishment will be delivered to your account once every 24 hours, whenever a drop is detected by our system.
HOW MANY FOLLOWERS CAN I BUY?
You may purchase any of our available follower packages as many times as required as long as your orders do not surpass 100,000 followers within a 30 day time frame.
WHAT IS YOUR REFUND POLICY?
If you are not completely satisfied with your order within the first 30 days of purchase, simply notify us and we will refund you.
Refunds will generally take 2-3 business days to process, depending on your bank’s delay times.
Why Should I Buy Followers?
We live in a world of social media. To this date, more than 1 billion people use Instagram on a monthly basis and the numbers are growing by the day! Whether you are an individual, an artist or a small business who wants to expose his work – Instagram is the #1 place. However, there is no use if you have 0 followers, and that’s where Seoxa comes in! We will give you the likes and followers you deserve and help you grow your social presence!
Why Should I Buy Likes?
Having a good number of likes is as important as having a good follower’s count. Believe it or not, but this number represents the quality of your image. It is like a review in a sense. Your pictures are great, but in such a big social network as Instagram, your viewers will most likely skip your content without even properly looking at it if you don’t have the likes to back it up.
We are a group of experts with many years of experience within the social media and online promotion. If there is one thing we are passionate about – it is to help people get attention in the social media. Ever since Instagram hit the market – we have established and kept an impeccable relationship with our customers. Seoxa serves over 10,000 customers daily – allow us to serve you, too!